Security at Arivix is not an afterthought; it is our fundamental constraint. We operate with a secure-by-design mindset, ensuring every line of code serves the integrity of your enterprise data.
Our platform is built to handle mission-critical communication for the world's most regulated industries. This Security Policy outlines the technical safeguards, organizational controls, and architectural decisions we make to protect the information entrusted to us.
Data Encryption
We employ industry-standard cryptographic protocols to ensure data remains confidential and tamper-proof at every stage of its lifecycle.
- In TransitAll data transmitted between your infrastructure and Arivix, or between our internal services, is encrypted using TLS 1.3 or higher with strong cipher suites.
- At RestSensitve data, including configuration secrets and transient logs, is encrypted at rest using AES-256 with keys managed via FIPS 140-2 Level 3 hardware security modules (HSMs).
Zero-Training Commitment
Your data is never, under any circumstances, used to train Arivix models or those of our sub-processors. We maintain strict logical and physical isolation between customer data environments and our research or development pipelines.
Access Control & Tool Security
Zero Trust Architecture
We operate under the principle of least privilege (PoLP). No employee has standing access to production customer data.
- —Role-Based Access Control (RBAC): Access to internal systems is granted based strictly on job function and is reviewed quarterly.
- —Tool Failure Policies: Our orchestration engine includes automated "fail-closed" logic. If a security scanning tool or validation service fails, the entire process halts to prevent unverified data flow.
- —Sensitive Data Masking: Automated PII (Personally Identifiable Information) detection and masking are applied to all internal monitoring logs before they are stored.
Infrastructure & Isolation
Network Isolation
Our production environment is logically isolated from our development and staging environments. We utilize Virtual Private Clouds (VPC) with strict security group rules and network ACLs to minimize the attack surface.
Cross-Tenant Isolation
Arivix employs a multi-tenant architecture with robust logical isolation. Customer data is tagged and partitioned at the database and application layers, ensuring no cross-contamination or unauthorized access between separate enterprise accounts.
Incident Detection
We maintain 24/7/365 monitoring and alerting. Our Security Operations Center (SOC) utilizes automated anomaly detection to identify and respond to potential threats in real-time.
Responsible Disclosure
We welcome and value the work of security researchers in helping us maintain a secure platform. If you believe you have found a security vulnerability in Arivix, please report it to us immediately.
Please encrypt sensitive reports using our PGP key (ID: 0x4A5B6C7D).
We commit to acknowledging all reports within 24 hours and providing regular updates during the remediation process. We will not take legal action against researchers who act in good faith.