Enterprise Technology
Eliminating Bottlenecks In Enterprise Communication
Industry
Enterprise Technology
Solution
Reception Routing
Focus
Operational Efficiency
The Challenge
“Large enterprises struggle with misrouted calls and lost context between departments.”
The Arivix Solution
An automated AI receptionist that classifies intent and routes calls with full context logs.
100%
Call Answer Rate
0
Manual Bottlenecks
<400ms
Routing Speed
Strategic Value
Every call is a data point. Automated classification ensures human teams only handle high-value conversations.
01
Intake
Proprietary voice-to-intent engine captures full verbal context with <200ms latency.
02
Classification
LLM-based classification assigns calls to one of 48 specific enterprise nodes automatically.
03
Handover
Human agents receive a live-updating brief before the first word is spoken.